Privacy Policy

1. Introduction

Welcome to Sofynex Global ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data when you visit our website at https://sofynexglobal.com or use our software development and IT services.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out consultation forms, request project quotes, or interact with our services:

• Personal Identifiers: Name, email address, phone/WhatsApp number.
• Business Information: Company name, project requirements, budget, and scope details.
• Technical Data: IP address, browser type, device information, and pages visited via standard analytical logs.

3. How We Use Your Information

We process your information for legitimate business purposes, including:

• Providing, operating, and maintaining our web and software development services.
• Responding to your inquiries, consultation requests, and service estimates within business hours.
• Sending project proposals, updates, invoices, and administrative notices.
• Improving website performance, user interface, and customer service interactions.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data only with trusted infrastructure providers (such as web hosting, CRM databases, or payment gateways) strictly necessary for delivering our services to you, or if legally mandated by applicable laws in India.

5. Data Security

We implement industry-standard technical and organizational security measures, including SSL encryption (HTTPS), secure cloud infrastructure, and restricted internal database access to safeguard your data against unauthorized access, disclosure, or alteration.

6. Cookies and Tracking

Our website uses cookies and basic analytics tools to improve navigation experience and analyze traffic patterns. You can manage or disable cookie preferences directly in your web browser settings.

7. Your Data Rights

Depending on your location, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your contact data from our active project database.